Prepaid CVM Manager- High & Mid Value

To lead category growth by increasing customer and revenue share. The person on the role is to lead the formulation and execution of the Prepay Segment Strategy that maximises customer value via acquiring prepaid customers, prolonging customer’s tenure and carrying out targeted /up selling activities.

• Strive for Continuous Innovation in Products and Processes to deliver increasing share of Market in High-Mid Value Prepay Segments.
• Work closely with sales team to deliver the prepaid acquisition targets and market share ambitions
• Own the Product Go to Market and effectively manage Stakeholders such as Product team, Channel operations, and Marketing Communications for flawless execution
• Monitor Competition activities and benchmarking to ensure market reaction time is near instantaneous and always ensure parity on Product.
• To launch and monitor Sales incentive programs to acquire Prepaid customers with a focus on increasing inflow revenue.
• Responsible for Customer ARPU upgrades by manging below the line Outbound and Inbound campaigns.
• Responsible for minimizing Prepaid churn through targetted CVM campaigns.