PUBLIC AREA ATTENDANT

Job Description:

Public Area Attendant

REQ10314415

Four Seasons Hotel

Doha, Qatar

Qualification & Experience:

• Degree Holder, preferably in hotel & tourism management
• 1-3 years of experience in related field
• Excellent command in English, Arabic is an advantage

Roles and Responsibilities:

Four Seasons Resort and Residences at The Pearl-Qatar is looking for  Public Area Attendant who shares a passion for excellence and who infuses enthusiasm into everything they do. Our employees have the opportunity to shape our guests experience by providing exceptional knowledge and service in support of our world-renowned organization.

• Keep the lobby and restrooms neat, clean and well supplied.
• Spot clean all furniture and keep it in its proper place.
• Offer assistance to any guest in a courteous and friendly manner.
• Maintain a neat and clean personal appearance.
• Maintain all equipment and supplies and use them in a proper manner.
• Fold towels for restrooms.
• Respond properly in any hotel emergency or safety situation.
• Complete any project assigned by management and staff.
• Fill all wet products in both men’s and women’s locker rooms daily
• Roll bath towels and place on towel credenza and ensure it is replenished through out the day
• Deep cleans lobby, elevators, public area restrooms, employee locker rooms, guest corridors, and other service areas.
• Performs floor care.  Sweeps and mops floors and stairwells. Seals, waxes, polishes tile, marble and brass. Cleans and shampoos carpet.  Vacuums hallways and offices.
• Removes trash from designated areas and disposes trash in a central area
• Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Housekeeper.
• Gives assistance to Guest Room Attendants as required; keeps all guest corridors, elevator landings, stairwells and linen storage rooms clean at all times
• Interacts with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality, accommodating any special requests
• Provides genuine hospitality and recognition in the work area. Promotes hotel services and products
• Is proficient in the safe handling of all relevant equipment and machinery, reports defects and accidents to management immediately
• Reports any damages/repairs/maintenance needs
• Reports to your managers anything or anyone suspicious and a Health and Safety hazard
• Carries out any other cleaning duties as specified by your manager
• Works harmoniously and professionally with co-workers and hotel employees

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Tagged as: Cleaning Maintenance, Customer Service, Facility Management, Guest Services, Hospitality, Hotel Services, Housekeeping, Public Spaces, Sanitation