Ali Bin Ali

Doha, Qatar

Higher secondary education essential or
Equivalent vocational qualification obtained working for a 4/5 star hotel or fine dining restaurant
Must have least 1-2 years work experience in hospitality, restaurants or fine dining environment
Excellent command of English, Arabic desirable
Must have excellent interpersonal skills and confidence
Understanding of MICROS
Knowledge of HACCP, ISO standards

Greets and serves each guest with a friendly and courteous attitude
Assists in the set-up of the restaurant before service, ensuring that all required items are stocked and ready.
Ensures understanding of daily specials, internal promotions or menu changes
Ensure efficient, smooth communication between BOH and FOH
Delivers food/ beverages in a timely manner without any delay to enhance table turnaround times
Seeks to minimize food wastage, spillage and breakage at all times
Clears table, cutlery, plates as per service sequence supported by the runner
Assists in keeping the restaurant clean and safe
Follows all cash handling procedures and policies
Reports on duty on time in correct uniform/ grooming standards
Adheres to set HACCP, ISO guidelines and food safety standards at all times
Escalates any customer complaints/ issues immediately to Senior Management or direct line management for prompt resolution
Trains runner on correct service standards, hygiene guidelines
Knows and memorizes the seating chart/ outline
Understands key functionalities of MICROS system
Participates in functions and activities with other outlets when required
Knows and recalls provenance, ingredients per menu items
Advises BOH on customer’s food intolerance

Senior Waiter

Job Overview